W1 Cybertech


Privacy Policy



This Privacy Policy describes how W1 Cybertech Australia collects, uses, discloses, stores and gives access to Personal Information in accordance with the Privacy Act 1988 (the “Act”). In particular it sets out:

  1. From whom W1collects Personal Information;
  2. What Personal Information W1collects;
  3. How W1collects Personal Information;
  4. Why W1collects Personal Information;
  5. How W1uses Personal Information;
  6. How Personal Information can be accessed and corrected; and
  7. What happens in the event of a Privacy Breach.

Any questions about this Privacy Policy may be directed to:

The Privacy Officer

3/18-20 Rhur St, Dandenong South VIC 3175

email to: privacy.officer@w1cyber.com.au


From Whom W1 Collects Personal Information


W1 may collect Personal Information from:

  1. W1’s clients
  2. Members of W1’s staff
  3. Visitors to W1’s premises or websites

What Personal Information W1 Collects


The Personal Information that W1 collects may include your name, email address, physical address, telephone number, image, billing information, Client Information and any other information supplied by you to W1 in the course of your interaction with us.


How W1 Collects Personal Information


W1 may collect Personal Information about you in the following ways:

  1. When you provide information directly to us, whether in person, over the phone, via email or the postal system, via SMS message or other means of communication;
  2. When you use our services;
  3. When Personal Information is supplied to us by a third-party;
  4. When you visit our website we may collect your Client Information via a Data Collection Tool; and
  5. When you visit our premises we may collect your image (and in exceptional cases where necessary for security purposes, sound recordings) via CCTV cameras.

Why W1 Collects Personal Information


W1 collects Personal Information for the purposes of:

  1. Providing services to you;
  2. Administering our business; and
  3. Ensuring the physical and digital security of you, our clients, visitors, staff and our premises.

How W1 Uses Personal Information


W1 uses Personal Information to effect the above purposes.

  • The circumstances in which W1may disclose Personal Information include:

Where you consent to the disclosure;

Where the disclosure is required to effect the above purposes; or

Where the disclosure is required by law.

  • W1stores Personal Information:

In our IT or physical infrastructure for as long as is reasonably necessary to effect the above purposes; and

In the case of CCTV Images or sound recordings, in our IT infrastructure for no longer than three (3) months (except where necessary).

  • Personal Information may be subject to the following security measures:

User authentication and authorisation;

Network and at-rest encryption;

Patching and vulnerability management; and

Physical security protocols.


How Personal Information Can Be Accessed and Corrected


You may access and submit corrections to your Personal Information by contacting us directly by any means set out at clause 1.2.


What Happens in the Event of a Privacy Breach


Please see the provisions for Notifiable Data Breaches in the W1 Information Security Policy. All Notifiable Data Breaches will be handled according to those provisions.

In the event of a Privacy Breach, W1 will:

  1. Notify the affected individuals and organisations, including (if appropriate) law enforcement organisations;
  2. Attempt to mitigate the extent and consequences of the breach;
  3. Attempt to remedy the situation, as appropriate in the circumstances; and
  4. Review the breach and W1’s processes and procedures with a view to minimising the risk of a similar breach occurring in the future.



This policy is reviewed at least annually and more frequently if required. All changes to the policy are reviewed by the CISO and approved at the quarterly Management meetings. This policy is available on the W1 internal wiki and on the W1 Cybertech Australia website.

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